Order fulfillment is a critical part of the
ecommerce customer experience. As ecommerce operators, we need to ensure
that our customers are taken care of even when the merchandise lands in
their hands.
Here are six examples of extra services to offer customers when you ship their orders.
Take Little Black Bag, for example, a Los Angeles-based seller of female handbags and accessories. This subscription-based e-tailer ships items in a branded box and it even has special packing slips to enhance the customers' shopping experiences.
Read More: http://www.practicalecommerce.com/articles/4091-6-Order-Fulfillment-Extras-your-Customers-Will-Love
Here are six examples of extra services to offer customers when you ship their orders.
Invest in Special Boxes or Packaging
Having a special box for your store is a good way to stand out, and also help with branding. It can make a strong impression on your customers.Take Little Black Bag, for example, a Los Angeles-based seller of female handbags and accessories. This subscription-based e-tailer ships items in a branded box and it even has special packing slips to enhance the customers' shopping experiences.
Read More: http://www.practicalecommerce.com/articles/4091-6-Order-Fulfillment-Extras-your-Customers-Will-Love
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