How to Deal with Common Product Fulfillment Problems

 

You often hear sad stories about someone that wound up with a “lemon”—a common term for bad products or services that are said to be great, but then aren’t up to snuff.

Sometimes, the lemons aren’t that large, like a broken smartphone that is easily replaced, and sometimes the lemon is large and can cause horrible accidents, such as a poorly made car with faulty airbags. But whether the lemon is big or small is irrelevant; what’s important is knowing they exist and, like it or not, you might end up with the next one.

For product fulfillment pros, a lemon is something that will likely rear its ugly head at one point or another. When you are dealing with as many products and services as a single product fulfillment business does, the chances of coming into contact with a poor product or service are rather high. Accept that lemons are unavoidable and you’ve already won half the battle.

Dealing with lemons properly is the other half. You have to be on guard and ready to take action when they happen; once you’ve got that down, you can turn those lemons of product fulfillment into lemonade pretty quickly.

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